Shipping policy
Shipping Policy
🌍 INTERNATIONAL SHIPPING POLICY
📦 Processing Time
As this is a customized product, orders are processed within 6 to 8 business days (Monday to Friday, excluding holidays) after payment confirmation.
During high-volume periods or special promotions, processing times may take longer. If so, we will notify you accordingly.
🚚 Shipping & Delivery Times
We ship worldwide.
Estimated delivery time is 6 to 10 business days, depending on the destination country and shipping carrier.
Delivery times are estimates and may be affected by external factors such as weather, customs, strikes, or courier policies.
🚛 Shipping Carriers
We work with trusted logistics providers to ensure safe delivery, including: DHL, FedEx, UPS, USPS, Correos, and local carriers, depending on the region.
📍 Order Tracking
Due to high demand, tracking details are provided approximately 10 business days after purchase.
Once available, you will receive a confirmation email with the tracking number and can track your order directly with the carrier.
💰 Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, or local taxes, depending on the laws of the destination country. These charges are the sole responsibility of the customer.
We are not responsible for delivery delays caused by customs processes.
⚠️ Incorrect Addresses or Delivery Issues
It is the customer's responsibility to ensure that the shipping address provided is correct.
We are not liable for packages lost due to incorrect or incomplete delivery.
If a package is returned due to an incorrect or unclaimed delivery, the customer will be responsible for reshipping costs.
✏️ Address Changes
Once your order has been processed, we cannot guarantee that the shipping address can be modified. Please contact us as soon as possible if a change is needed.
📧 Contact
If you have any questions related to shipping, you can reach us through the contact form on the website or by emailing codframess@gmail.com.